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PointCA Télécom provides technical support via its Forum . A list of FAQs (Frequently Asked Questions) is also available online via this forum. Do not hesitate ti use it!

 

VoIP


How to test the quality of my connection Internet to ensure than my telephony IP well supported by my supplier?

Test your connection Internet: http://myspeed.visualware.com/voip/ [Click HERE]

Your score must be equal or higher than 4 with values ideally lower than:

  • Less than 1% of "paquet lost"
  • Less than 90% of QOS


Guaranteeia the same

PointCA Télécom offers a 1-year replacement warranty on its products. An additional unlimited warranty is also offered for a fixed-price of $149.95 per year only. This guarantee is unlimited as long as the fixed-price contract is renewed each year, and allows you to guarantee your products against any electronic failure as well as enabling the software update (firmware) in order to take advantage of futures options.

 

Others services : Click here

 

For further information, please feel free to contact us.

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